Privacy Policy

At GrowthSync, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data in compliance with the Protection of Personal Information Act of United Kingdom and other applicable data protection laws.

By using our website or services, you agree to the data practices described in this policy.

1. Information We Collect
We collect and process personal data only when necessary to provide our business consulting services and improve user experience.

1.1. Information You Provide
When contacting us or engaging with our services, we may collect:

Full Name
Email Address
Phone Number
Company Name & Business Details
Message or Inquiry Content
Providing this information is voluntary, but some details may be necessary for us to respond effectively.

1.2. Automatically Collected Information
When you visit our website, we automatically collect certain data to analyze usage and optimize performance:

IP Address
Device and Browser Information
Date and Time of Visit
Pages Viewed and Interaction Data
This data helps us understand visitor behavior and improve site navigation.

1.3. Cookies & Tracking Technologies
We use cookies to enhance website performance and analyze visitor interactions. Detailed information about our use of cookies is available in our Cookie Policy. You can adjust cookie preferences in your browser settings.

2. How We Use Your Information
We process personal data for the following purposes:

✔ To Provide Our Services – Processing inquiries and delivering business consulting solutions.
✔ To Improve Website Experience – Enhancing usability and understanding visitor behavior.
✔ To Communicate With You – Responding to inquiries, sending updates, and providing relevant information.
✔ To Comply With Legal Requirements – Ensuring compliance with United Kingdom data protection laws.

We do not sell, rent, or share personal data with unauthorized third parties.

3. Legal Basis for Processing
Under POPIA and other applicable laws, we process personal data based on:

✔ User Consent – When voluntarily providing data via forms or communication.
✔ Contractual Necessity – When processing data to fulfill a service request.
✔ Legitimate Business Interests – When processing is required for improving operations.
✔ Legal Compliance – When necessary to comply with regulatory obligations.

You may withdraw consent at any time by contacting us at [email protected].

4. Data Protection & Security
At GrowthSync, we implement industry-standard security measures to protect personal data from unauthorized access, loss, or misuse. These include:

✔ Secure Data Storage – Restricted access to stored information.
✔ Encryption & Firewalls – Protecting sensitive data against breaches.
✔ Access Control – Limiting data access to authorized personnel only.

Despite our security efforts, no online data transmission is entirely secure. We encourage users to take necessary precautions when sharing personal information.

5. Data Sharing & Third-Party Disclosure
We may share data only under the following circumstances:

✔ Service Providers – Third-party IT services, analytics platforms, and customer support tools assisting in operations.
✔ Legal Requirements – When required by law or regulatory authorities.
✔ Business Transfers – In the event of a company merger or acquisition.

All third parties processing personal data on our behalf adhere to strict confidentiality agreements and United Kingdom privacy laws.

6. Cross-Border Data Transfers
If data is transferred outside United Kingdom, we ensure that adequate security measures comply with international privacy standards. Transfers occur only when:

✔ The recipient country has adequate data protection laws.
✔ A legally binding contract guarantees data security.
✔ The user provides explicit consent for international transfers.

7. Your Rights Under POPIA
Under POPIA, you have rights regarding your personal data:

✔ Right to Access – Request a copy of your stored data.
✔ Right to Correction – Request updates to incorrect or outdated data.
✔ Right to Deletion – Request the removal of your data when it is no longer necessary.
✔ Right to Restrict Processing – Limit how we use your data under specific conditions.
✔ Right to Object – Object to data processing based on legitimate interests.

To exercise these rights, email us at [email protected] with your request.

8. Data Retention Policy
We retain personal data only as long as necessary for business and legal purposes:

✔ Customer Inquiries – Stored for up to 12 months for follow-ups.
✔ Service Records – Stored for 5 years for regulatory compliance.
✔ Marketing Communications – Stored until you opt out or unsubscribe.

After the retention period, personal data is securely deleted or anonymized.

9. Third-Party Links
Our website may contain links to external websites. We are not responsible for third-party privacy practices. Users should review the privacy policies of external sites before sharing personal information.

10. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or business operations. The last updated date will be posted at the top of this page.

If significant changes occur, we will notify users through our website or direct communication.

11. Contact Information
If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Address: 79 Bloemfontein Rd, London W12 7QU, UK, United Kingdom
Phone:+44 203 704 6101
Email: [email protected]